Out of Hours Care

In an emergency or when the surgery is closed please telephone:
111 - free to call from all telephones.

Can You Treat Yourself At Home?

Coughs and colds / grazes / hangover

You can treat these at home
Self-care is the best choice to treat very minor illnesses and injuries.
A range of cimmon illnesses and injuries can be treated at home simply by combining a wel-stocked medicine cabinet with plenty of rest.

THINK FIRST, DON'T GO TO A&E

Make sure your medicine cabinet is well stocked with:
 - Paracetamol
 - A Thermometer
 - Antihistamines
 - Aspirin (not for under 16yrs)
 - Rehydration mixture
 - Anti-diarrhoea medicine
 - Plasters
 - Indigestion Remedy

Do you need advice or have a minor ailment?
Think "Pharmacy First"

Diarrhoea / headache / sore throat / cough / runny nose / minor illnesses / upset stomach / skin conditions

Your pharmacist is a trusted healthcare professional who can provide advice and treatment for these common conditions as well as dispensing prescriptions.

THINK FIRST, DON'T GO TO A&E. 

Find details of your nearest pharmacy at www.nhs.uk

Do You Need To See A Dcotor? Call Your Local GP

Back ache / ear pain / high temperature / vomiting

These are some of the things your GP can help you with.  Your GP is your first port of call for on-going illnesses or injuries.

Your GP provides a range of services by appointment and will be able to assess your immediate needs as well as refer you into a specialist service, such as outpatients, if necessary. They also know your medical history so are best placed to look after you. 

THINK FIRST, DON'T GO TO A&E

From 1 April 2017, people who live in and work in Croydon have access to a wide range of urgent care services including booked appointments with a GP available from 8am to 8pm, seven days a week across three new GP Hubs.

To find the best care for you:

Download the free Health Help Now app or visit www.healthhelpnow.nhs.uk

Or Phone NHS 111 before you go (Free to phone from landlines or mobiles)

The new services have been developed in response to local residents who called for extended opening hours and improved urgent care access to GPs.

PHONE 111 BEFORE YOU GO

GP Hubs:

Purley War Memorial Hospital
8am-8pm 365 days
856 Brighton Road
Purley CR8 2YL

Parkway Health Centre
8am-8pm 365 days
Parkway
New Addington CR0 0JA 

East Croydon Medical Centre
8am-8pm 365 days
59 Addiscombe Road
Croydon CR0 6SD

Urgent Care Centre:

Croydon University Hospital

Emergency Department
24 hours 365 days
530 London Road
Croydon CR7 7YE

THINK FIRST, DON'T GO TO A&E

If You Have A Very Serious or Life Threatening Illness:  999 / A&E

Blacking out / Bleeding you can't stop / Severe chest pain / Choking / Loss of consciousness / Stroke

These are all examples of emergencies and you need urgent hospital care.

If someone is too ill, for example if they have collapsed or can’t breathe, dial 999 for an ambulance.

Accident and Emergency (A&E) departments and 999 should only be used in a critical or life-threatening situation. A&E departments provide immediate emergency care for people with very serious or life-threatening illness.

At A&E the most seriously ill patients will be seen before those with less urgent care conditions. This means that some people have to wait for several hours or they may be signposted to their GP, pharmacist or another health care service that will be able to assist.

Dial 999 or go immediately to your nearest A&E department.

Useful Telephone Numbers

Croydon University Hospital: 020 8401 3000
East Surrey Hospital: 01737 768511
Croydon Social Services: 020 8726 6000